Do Not Call Policy
If you don’t want to receive sales calls from Lett’s Insure, you can ask us to place your telephone number on our “Do Not Call” list. In compliance with federal and state laws, we’ll document your request immediately. Please allow up to 30 days for your telephone number to be removed from any sales programs that are currently underway.
Your request can be in writing or by phone, and must include, at a minimum, your telephone number.
If you have multiple telephone numbers, tell us all the numbers you would like included.
You’ll remain on our “Do Not Call” list for five years unless you ask to be removed.
If your telephone number ever changes, you must give us your new information for your “Do Not Call” status to remain in effect.
When we solicit/market to prospective new customers, we also honor “Do Not Call” requests on behalf of consumers listed on the National Do Not Call Registry maintained by the Federal Trade Commission and various state-agency lists. Many state “Do Not Call” regulations permit companies to contact their own customers even though they are on the “Do Not Call” lists. Therefore, if you are a customer, you may be contacted by us even though you are on a state or the national “Do Not Call” list. If you do not want to be contacted by Lett’s Insure even though you are a customer, simply follow the steps above to be placed on the Lett’s Insure “Do Not Call” list and your request will be honored.
Being on the Lett’s Insure “Do Not Call” list means that you won’t receive sales calls by anybody representing Lett’s Insure. We may still contact you, however, for non-solicitation purposes. This would include like things surveys, billing, and other service-related matters.
All employees that engage in outbound telephone solicitation are trained in this policy and are made aware of these procedures before they are allowed to place calls to consumers. Management reviews the policy with these employees on a regular basis. The methods and procedures in this “Do Not Call” policy is reviewed by Lett’s Insure on a quarterly basis. If a consumer requests a copy of our “Do Not Call” policy, we will send a copy via U.S. mail or electronic mail. The “Do Not Call” policy is also posted on our Lett’s Insure website.